Automotive Shop Manager
South Portland, OR
Full Time
Experienced
Make a Real Impact
We’re a fast-growing company in the motor vehicle manufacturing industry, expanding through both organic growth and strategic acquisitions. Our culture is built on collaboration, innovation, and continuous improvement, and we’re looking for passionate professionals ready to grow with us.
We help first responders do their jobs safely and effectively by customizing emergency vehicles to meet their exact needs—from removing unnecessary parts to installing lights, sirens, gun racks, and more.
Join us and be part of something bigger - helping protect the people who protect us.
Are you ready to drive your career forward?
We are seeking an experienced Shop Manager who will oversee daily operations and manage production within the shop, with a particular focus on upfitting emergency vehicles and related products. This role involves managing staff, ensuring efficient workflow, maintaining inventory, and providing top-notch customer service. The ideal candidate will have strong technical knowledge of 12V systems as it relates to upfitting emergency vehicles and proven management skills.
Compensation and Benefits
Portland Metro Area – SW/SE Corridor (Tigard / Lake Oswego / Milwaukie region)
This position supports a new facility currently in development. The final location is not yet confirmed, but will be within the following ZIP codes: 97223, 97222, 97219, 97239, 97224, 97267.
Candidates should be comfortable commuting within this general area.
Attributes of a Strong Candidate
Primary Responsibilities
Shop Operations
We’re a fast-growing company in the motor vehicle manufacturing industry, expanding through both organic growth and strategic acquisitions. Our culture is built on collaboration, innovation, and continuous improvement, and we’re looking for passionate professionals ready to grow with us.
We help first responders do their jobs safely and effectively by customizing emergency vehicles to meet their exact needs—from removing unnecessary parts to installing lights, sirens, gun racks, and more.
Join us and be part of something bigger - helping protect the people who protect us.
Are you ready to drive your career forward?
We are seeking an experienced Shop Manager who will oversee daily operations and manage production within the shop, with a particular focus on upfitting emergency vehicles and related products. This role involves managing staff, ensuring efficient workflow, maintaining inventory, and providing top-notch customer service. The ideal candidate will have strong technical knowledge of 12V systems as it relates to upfitting emergency vehicles and proven management skills.
Compensation and Benefits
- $75,000 - $85,000 based on experience, plus monthly bonuses
- Health Benefits (Medical, Dental, and Vision)
- Paid time off and holidays
- 401K
- Estimated start date late June of 2026
Portland Metro Area – SW/SE Corridor (Tigard / Lake Oswego / Milwaukie region)
This position supports a new facility currently in development. The final location is not yet confirmed, but will be within the following ZIP codes: 97223, 97222, 97219, 97239, 97224, 97267.
Candidates should be comfortable commuting within this general area.
Attributes of a Strong Candidate
- Minimum of 3 years of experience in a managerial role in the auto, retail technical industry
- Strong technical knowledge and understanding of 12V electrical systems, including installation, troubleshooting, and maintenance
- Motivated leader with the ability to manage, motivate, and develop a team in a dynamic environment
- Exceptional interpersonal and communication skills with a focus on delivering outstanding customer service
- Strong organizational and multitasking abilities with attention to detail
- High school diploma or equivalent; relevant technical certifications or an associate’s degree in a related field
- Pre-Employment Background Check
Primary Responsibilities
Shop Operations
- Manage day-to-day operations of the shop, ensuring smooth and efficient workflow
- Oversee inventory management, including ordering, stocking, and organizing products related to upfitting emergency vehicles
- Implement and maintain shop policies and procedures to ensure compliance with company standards and safety regulations
- Train other team members on the installation standards and build requirements, and effectively monitor the success of technicians
- Use product knowledge, analytical skills, and a team environment to identify new process opportunities to maximize labor resources
- Set production and labor time targets for your build team under the direction of the Director of Operations to ensure actual results meet or exceed objectives
- Lead, train, and supervise shop staff and hourly workers, including scheduling and performance evaluations
- Foster a positive and productive work environment, encouraging teamwork and professional development
- Handle staffing issues, including conflict resolution and disciplinary actions when necessary
- Assist in the implementation of production standards and best practices to ensure 100% team acceptance
- Provide exceptional customer service, addressing inquiries and resolving issues related to emergency vehicle builds
- Assist customers with product selection, technical support, and installation advice
- Ensure a high level of customer satisfaction and build long-term relationships with clients
- Utilize your knowledge of 12V systems to assist with technical support and troubleshooting
- Stay updated on industry trends and advancements in upfitting methodologies to provide informed recommendations
- Ensure that all products and services meet quality and safety standards
- Successfully read and interpret manufacturer installation and instruction manuals
- Monitor shop financial performance, including budgeting, expense tracking, and profitability
- Implement cost-saving measures while maintaining product quality and customer satisfaction
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